Tech Talk: Why the Next BMS Will Be Built With Brokers, Not For Them
Software development has transformed in just a few years. The same shift is now reshaping every knowledge profession, including insurance broking. Today, brokers spend most of their day administering systems instead of advising clients. This session shares lessons from a live, multi-country broker management system rollout: what we got wrong in pilot, what co-creation with brokers actually looks like in practice, and why the next generation of BMS won’t be built for brokers, but with them.