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08:00
09:00
09:05

    This keynote provides a panoramic industry view on how European insurers are navigating regulation, technology acceleration, and global competition. It frames innovation not as experimentation alone, but as a disciplined art form requiring strategic clarity and investment courage. 

    • Benchmark Europe's innovation maturity against global peers
    • Understand macro forces shaping capital and technology allocation
    • Identify where decisive leadership creates competitive advantage
09:20

    Building a future-ready carrier requires balancing creative ambition with structural integrity. This session explores how top CEOs define long-term vision while navigating regulation, legacy, and shareholder pressure.

    • Learn how leaders prioritise innovation across competing demands
    • Discover frameworks for long-term value creation 
    • Understand how vision translates into scalable execution
09:35

    Technology is no longer a back-office function, it is the canvas on which new operating models are painted. This keynote examines how executives move beyond incremental IT upgrades toward true business reinvention.

    • Understand how to align tech investment with growth strategy
    • Learn why many transformations stall despite funding
    • Discover leadership patterns behind successful reinvention
09:50

    Innovation ultimately lives or dies through people. This session explores how leaders reshape culture, incentives, and talent models to enable experimentation without losing control.

    • Identify cultural blockers that quietly kill innovation
    • Learn how leaders model risk-taking and accountability
    • Understand how talent strategy fuels sustained advantage
10:05
    This is your chance to ask questions as the previous three keynote speakers re-join the chair on stage for an open Q&A session.
10:20

    Legacy insurers are not broken but they are constrained. This board-level discussion focuses on modernising technology, processes, and culture without destabilising core operations, solvency, or trust.

    • Learn proven sequencing for large-scale transformation
    • Understand how boards manage risk while enabling change
    • Discover how culture accelerates or derails execution
10:50
11:20

    Europe's diversity is both its strength and its constraint. This panel examines why even digital-native products fail to scale cross-border and how some organisations are redesigning governance, architecture, and legal models to break through.

    • Understand the real barriers to pan-European growth
    • Learn how leaders redesign operating structures
    • Discover strategies to unlock cross-border expansion
11:50

    AI regulation is reshaping competitive dynamics faster than most carriers realise. The challenge for European carriers is remaining innovative and cost-competitive while operating under significantly different constraints than US or Asian counterparts.

    • Understand how regulation impacts AI-driven competitiveness
    • Identify risks of falling behind global peers
    • Learn strategic responses balancing compliance and creativity
12:05

    AI has dramatically lowered the cost of fraud, enabling synthetic identities, fabricated claims, and deepfake documentation. The challenge for insurers is responding at equal speed, deploying AI defensively without overwhelming claims operations or customer experience.

    • Learn how AI enables synthetic and deepfake fraud
    • Discover tools insurers use to detect emerging threats
    • Understand operational lessons from live deployments
12:30

    Europe's demographic shift is forcing insurers to rethink products, portfolios, and workforces. This conversation explores how shrinking populations and ageing societies reshape insurance fundamentals.

    • Understand demographic impacts on demand and risk
    • Learn how products must evolve
    • Discover implications for workforce and claims models
12:45
13:55

    Embedded and parametric insurance promise seamless protection, yet most initiatives fail to generate sustainable value. The challenge is identifying which models genuinely align incentives across insurers, partners, and customers.

    • Learn which models generate real revenue
    • Understand common execution failures
    • Discover criteria for viable embedded strategies
14:10

    Agentic AI is transforming underwriting from an individual craft into a scalable system. The challenge is using agentic AI and digital twins to capture expert reasoning, accelerate training, and redesign underwriting operating models without diluting judgment quality.

    • Learn how AI scales expert decision-making
    • Understand implications for training and talent
    • Discover new underwriting operating models
14:40

    Claims remain the most emotionally charged moment in the insurance journey. The challenge for insurers is restoring trust and efficiency simultaneously, using AI to enhance, not erode, customer experience.

    • Experience innovation applied to real insurer problems
    • Discover emerging solutions before market adoption
    • Influence outcomes through live voting
15:30
16:00

    As AI-driven search and recommendation engines shape consumer choice, insurers risk becoming interchangeable. This session explores why insurers blur together for customers and how trust, service, and design create differentiation.

    • Understand AI's impact on discovery and choice
    • Learn why insurance branding fails
    • Discover levers for meaningful differentiation
16:25

    Many insurers struggle to translate innovation into enterprise-wide impact. The challenge is scaling AI safely, economically, and consistently across complex organisations.

    • See how startups tackle enterprise constraints
    • Hear insurer buying and scaling priorities directly from a key market leader
    • Compare competing solution approaches
17:15
17:25
08:00
09:00
09:05

    Climate volatility is no longer a forward-looking risk but an active force reshaping underwriting assumptions, capital allocation, and the availability of coverage across Europe. The central challenge for insurers is how to continue offering viable protection as loss patterns become less predictable, regulatory scrutiny increases, and traditional risk transfer mechanisms strain under systemic pressure.

    • Understand climate impacts on core economics
    • Learn which alternative models are proving resilient
    • Discover portfolio-level implications
09:20

    Many insurers can demonstrate AI success in isolated pilots, yet far fewer can scale those capabilities across countries, legal entities, and heterogeneous tech stacks. The challenge lies not in algorithms themselves, but in governance, operating models, and organisational alignment that allow AI to deliver consistent value at enterprise scale.

    • Learn how to move beyond pilots
    • Understand governance that enables scale
    • Discover repeatable deployment patterns
09:50

    Despite access to similar data and tools, underwriting performance varies dramatically across individuals and teams. The challenge for insurers is identifying which behaviours, decision frameworks, and cultural conditions consistently separate the top 5% from the rest; and then embedding those advantages across the organisation.

    • Identify behaviours driving superior performance
    • Learn how data and culture interact
    • Discover levers to close performance gaps
10:05

    Specialty insurance markets are increasingly shaped by algorithmic decision-making, delegated models, and programmatic trading environments. The challenge for carriers is determining how far to automate without losing underwriting control, risk insight, or strategic differentiation.

    • Understand emerging digital underwriting models
    • Learn implications for control and profitability
    • Discover where human judgment still matters
10:20
10:50

    Celebrating 10 years of DIAmond Awards we're showcasing 10 cutting edge startups from across the European Insurtech landscape who will compete to take home the coveted DIAmond Award.

    • Discover Europe's most exciting startups
    • Compare innovation approaches live
    • Spot emerging investment themes
12:20
13:30

    In specialty insurance, value creation is increasingly impacted by post-merger integration execution. The challenge is aligning systems, people, and cultures quickly enough to capture value, without eroding underwriting quality, broker relationships, or talent.

    • Learn integration models that preserve value
    • Understand cultural risks post-deal
    • Discover how leaders balance speed and control
14:00

    Data spend is rising sharply across insurers, yet value realisation remains uneven. The challenge is designing data governance and architecture that control costs and risk while still enabling experimentation, innovation, and speed.

    • Learn how to control data costs
    • Understand governance that enables experimentation
    • Discover how data fuels future products
14:15

    Broker networks are being reshaped by consolidation, digital platforms, and shifting economics across Europe. The challenge for carriers is deciding how to position themselves as broker influence, value creation, and bargaining power continue to evolve.

    • Understand changing broker economics
    • Learn how carrier strategies must adapt
    • Discover where future value will concentrate
14:45

    As AI adoption accelerates, insurers face critical architectural decisions with long-term cost, control, and capability implications. The challenge is choosing when to build proprietary capabilities, when to buy external models, and how to blend both approaches without creating dependency or inefficiency.

    • Learn when building makes sense
    • Understand hidden trade-offs
    • Discover best-fit models by carrier type
15:10

    Insurance competes for talent in a market shaped by technology firms, startups, and purpose-driven organisations. The challenge is not only attracting new skills, but reshaping culture, branding, and career pathways to retain the next generation of leaders and innovators.

    • Understand why traditional talent strategies fail
    • Learn how partnerships attract new skills
    • Discover cultural shifts needed to win talent
15:25