In today's dynamic financial and regulatory environment, insurance companies are required to adapt and revolutionise their operations. We sat down with Darren Snoxell, J.P. Morgan Payments' Executive
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Insurers often have to deal with the manual signing of paper mandates and labour-intensive management of payment failures. Twikey’s new approach automates e-mandate signing and provides failure manage
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Often, policyholders have to pay expenses out of their own pockets, which are then reimbursed after several weeks or even months by the insurance provider. This way of handling claims can lead to fina
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The proposal from EU legislators, known as the FIDA regulation (Financial Data Access), was proposed on 28 June 2023, and means that fx. insurers must provide easy access to their customers’ private i
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The human touch is truly fundamental throughout a high-stress claims process, and, with the help of AI, this can be sped up and made extremely efficient, whilst keeping empathy and personal touch fron
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Roger Peverelli and Reggy de Feniks - Founders The DIA Community
We want to take this opportunity to congratulate all the winners of the ITC DIAmond Award! The amazing, thought-provoking and insightful presentations from this event that were voted the most strategi
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Some insurers still manage documents across different systems, sometimes even in paper format, leading to inefficiencies and difficulties in scaling. Nextway helps insurers scale through streamlined d
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The insurance industry is witnessing a significant transformation, driven by the rise of new technologies like Generative AI. This innovation is more than just a trend; it’s a game changer that is res
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The insurance industry faces many challenges, such as outdated legacy systems and the need for rapid digital transformation. Recent economic pressures and the accelerating impacts of climate change ha
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GenAI is booming and is making business processes easier. However, these tools can be generic and are still limited in industry language and knowledge. Unlike generic tools like ChatGPT, Muffintech em
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