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AGENDA

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17:30
    • Networking
    Start your ITC Europe adventure with a party! Immerse yourself in a vibrant and high-energy atmosphere with live music, drinks, and endless good vibes. It’s the perfect way to meet your fellow attendees and get a good start to two full days of learning, networking, and exploring.
06:30
    • Meetup Series
    Meeting point: Outside DoubleTree by Hilton Amsterdam Centraal Station

    Kickstart your day with a refreshing run alongside fellow attendees. Whether you're a seasoned runner or just looking for a light jog, this is a great way to clear your mind, connect with others, and get energised for the day ahead.

    No pressure, no competition—just good vibes, great company, and a solid start to your morning. Lace up and join us!

     

08:00
    • Meetup Series
    Roundtables & Meetups

    This is more than just a meetup—it’s a space to share, support, and succeed together. Whether you're navigating challenges, celebrating wins, or looking for fresh perspectives, this is your chance to connect with women who truly understand the industry and are committed to lifting each other up.

    Expect real talk, shared experiences, and honest insights in an informal, empowering setting. No panels, no speeches—just genuine conversations with women who are driving change and redefining success in insurance.

    Come as you are, leave with new connections and fresh ideas.

    • Networking
    Registration Desk
09:00
    • Main stage keynotes
    White Box
09:10
    • Main stage keynotes
    White Box

    Simon Kaesler and Piero Gancia will delve into the evolution of the insurance industry, uncovering key trends and analyzing where investments are flowing. Additionally, we'll spotlight opportunities driven by AI based on our experience with clients around the world and our research.

     

09:25
    • Main stage keynotes
    White Box

    In this keynote session, two senior executives of leading companies will outline their bold vision for the future of the industry, exploring the transformative forces reshaping insurance and the strategies to thrive in an era of rapid change. This session will serve as a call to action, inspiring attendees to embrace innovation, collaboration, and resilience to navigate the challenges and the opportunities ahead.

    1. Pit stops for innovation: Key technologies on the Horizon

    2. Risk landscape in an interconnected world

09:55
    • Main stage keynotes
    White Box
    An opportunity to ask the keynote speakers from this morning the all-important questions
10:10
    • Main stage keynotes
    White Box

    This panel will explore how global megatrends are reshaping the risk landscape and driving innovation in the insurance industry. From climate change to demographic shifts and geopolitical disruptions, panellists will discuss how insurers can proactively adapt to systemic challenges while seizing opportunities to innovate and create value.

10:40
    • Networking
    Expo
11:15
    • Main stage keynotes
    White Box
    • How to boost your Efficiency (What the IT landscape needs to look like for AI to reach its full potential)
    • How to make your AI trustworthy (Security and data protection requirements, QA measures to ensure that AI solutions meet regulatory requirements/ are specific to the insurance industry)
    • How to develop new Business Models (Outlook on future solutions )
11:35
    • Main stage keynotes
    White Box

    We are in a pivotal era of innovation, with AI poised to revolutionise industries and redefine the way we live and work—much like the PC, the internet, and smartphones did in their time. The surge in data generation offers enterprises an unparalleled opportunity to unlock its full value, and AI serves as the essential tool to harness this potential. Here, you’ll discover how leading organisations are can leveraging AI to drive transformation, unlock new opportunities, and stay ahead in an ever-evolving digital landscape.

12:10
    • Main stage keynotes
    White Box

    A deep dive into strategies for closing the talent gap in insurance. Hear about Zurich's learnings on attracting, nurturing, and retaining the next wave of leaders to future-proof the workforce.

12:30
    • Networking
    Roundtables & Meetups

    In this roundtable, discuss with colleagues and insurance experts from AWS what agentic AI will mean for the future of our industry. You’ll learn how agentic AI is already changing everything from legacy modernization to automating repetitive tasks, and what’s coming next.

    Limited capacity - join the waitlist here: info.itceurope.com/l/339301/2025-04-17/2t279m?utm_medium=email&utm_source=Pardot&utm_campaign=ITCEU25_Conversion_rountables

    • Networking
    Expo
13:30
    • Main stage keynotes
    White Box

    This session dives into real insights from Philips Avent Pregnancy+, showing how pregnant women represent a data-rich, highly responsive audience. With high conversion rates, strong cross-sell potential, and long-term customer value, this demographic is the smart acquisition play insurers can’t afford to miss.

    Philips
13:40
    • Insurtech Investment
    The DIA Innovation Zone

    Join us for an exciting session where innovative start-up Insurtech pitch their groundbreaking ideas and solutions to an audience of investors, insurers, and innovators. This is a unique opportunity to explore cutting-edge advancements in the Insurtech space and gain valuable perspectives from both entrepreneurs and industry leaders. 

    13:40    Vaarhaft 

    13:50    DeepOpinion

    14:00    7Analytics

    14:10    Decision Computing AI

    14:20    Fluence World

    14:30    Nettle

    14:40    Simulytic

13:45
    • Frontier tech & innovation: Pioneering the future
    White Box

    Innovation demands risk-taking, but how do you innovate effectively in an industry built on managing risk? This panel brings together trailblazers who’ve pushed boundaries with emerging tech and lived to tell the tale.

    • Lessons from failed experiments: What went wrong, and what went right?
    • Adopting a start-up mindset in legacy organisations.
    • Fast-tracking innovation while staying compliant in a heavily regulated industry.
14:15
    • Frontier tech & innovation: Pioneering the future
    White Box
14:30
    • Customer & claims: Redefining engagement and excellence
    White Box

    What does it take to move beyond digital buzzwords and drive real, lasting change? Swica’s CIO, Fabian Ringwald, sits down with Annette Weber, SVP Insurance at Nextway, to reflect on their digital journey - the challenges they faced, the key decisions that mattered most, and how they brought strategy to life across the organization. A grounded take on digital transformation done right.

14:50
    • Customer & claims: Redefining engagement and excellence
    White Box

    In a world where customer expectations are outpacing traditional approaches, how can insurers move beyond efficiency to create meaningful relationships? This provocative panel will challenge the status quo, diving into bold ideas that disrupt outdated engagement models and reimagine the claims experience. 

    Expect unconventional perspectives as industry disruptors and thought leaders tackle questions like: 

    • Can we eliminate claims entirely with predictive technology? 

    • How far should insurers go to personalise—without crossing the line into overreach? 

    • What does true customer loyalty look like in an era of choice overload? 

15:00
    • Frontier Tech
    The DIA Innovation Zone
15:20
    • Next-level underwriting: Balancing art, science, and strategy
    White Box

    The skills, behaviours, and bold thinking shaping a new era of underwriters.

     

    • Evolving skillsets: Building tomorrow’s underwriter, the diverse skillset required to arm the next-generation of underwriting.
    • Expanding responsibilities: How tech innovation is broadening the scale of the pen and enabling management of larger, more complex portfolios.
    • Redefining reporting lines: The rise of the "super underwriter" driving collaboration and visibility across the entire insurance ecosystem.
15:40
    • Networking
    Expo
16:20
    • Frontier Tech
    The DIA Innovation Zone
16:30
    • Customer & claims: Redefining engagement and excellence
    White Box

    As automation and AI redefine the insurance industry, the challenge lies in retaining the human touch. This panel will explore how to integrate empathy, emotional intelligence, and personalisation into increasingly digital customer and claims processes. 

    • Can AI truly replicate empathy in customer interactions? 

    • Building trust in a world of automated claims decisions. 

    • The ethics of balancing efficiency with the need for human connection. 

    • Frontier Tech
    The DIA Innovation Zone
16:40
    • Frontier Tech
    The DIA Innovation Zone
17:00
    • Global Challenges
    White Box

    Spotlight on how the insurance industry can drive social impact through innovative strategies and partnerships. Focusing on the intersection of profitability and purpose, it will explore how insurers can address societal challenges—such as accessibility, affordability, inclusivity, and sustainability—while strengthening their brand and market position.

     

17:20
    • Frontier tech & innovation: Pioneering the future
    White Box

    This panel brings together industry experts to discuss the impact of AI and GenAI on the insurance sector - Suzanne Akten COO of Allianz, Fabio de Ferrari COO of Revo Insurance and Ian Thompson from IMT Advisory. Led by Christian Irlbeck, the conversation will focus on how these technologies are driving productivity, transforming both personal and commercial lines, and shaping the future of the industry. Insights will be shared on practical applications, challenges, and opportunities for innovation in the evolving insurance landscape.

17:50
    • Networking
    Expo

    Wrapping up Day One with networking drinks, giving attendees a chance to kick back, enjoy some music, and continue building connections with their new contacts and teammates after an action-packed day at ITC Europe.

08:00
    • Meetup Series
    Roundtables & Meetups

    Networking is more than just handshakes and business cards—it’s about genuine connections, fresh ideas, and new opportunities. Whether you're finally meeting a LinkedIn connection in real life or chatting with someone new to the industry, this meetup is all about fun, meaningful interactions.

    Step outside your usual circle, spark conversations, and walk away with valuable insights, new contacts, and maybe even your next big opportunity. See you there!

    • Networking
    Registration Desk
09:00
    • Main stage keynotes
    White Box
09:05
    • Main stage keynotes
    White Box

    Insurance is no longer just about protecting what we have - it's about keeping up with how we live. From new mobility models to digital lifestyles and on-demand everything, the old rules of insurance are being rewritten. 

    In this panel, founders from some of the most innovative Insurtech startups share how they're breaking away from traditional models to build products that are flexible, embedded, community-driven, and designed for modern risks.

09:10
    • Frontier Tech
    The DIA Innovation Zone
09:20
    • Frontier Tech
    The DIA Innovation Zone
09:30
    • Next-level underwriting: Balancing art, science, and strategy
    White Box

    Commercial insurance underwriting still relies on manual processing to get from submission to bind.

    AWS will show you how insurance underwriting can be automated using AI services, improving turnaround time, cost, underwriter efficiency and enhancing portfolio analysis
    • Frontier Tech
    The DIA Innovation Zone
09:45
    • Main stage keynotes
    White Box

    Session Format: 

    • Opening panel: A candid conversation with leaders from both established insurers and high-growth startups, exploring what makes partnerships work. We'll discuss common barriers, success stories, and how to align expectations, timelines, and outcomes between corporates and innovators. 

    Key themes to cover: 

    • What do startups need from incumbents (and vice versa)? 

    • Balancing speed, scale, and regulation. 

    • Shifting from POCs to scalable, meaningful collaboration. 

    Followed by: 

    • Open discussion: The floor opens to the audience for an interactive Q&A. Expect honest insights, shared challenges, and practical advice from fellow attendees. Everyone is invited to take the mic, ask questions, and share experiences. 

     

09:50
    • Frontier Tech
    The DIA Innovation Zone
10:00
    • Frontier Tech
    The DIA Innovation Zone
10:30
    • Risk, resilience and regulation: Navigating the new normal
    White Box

    Insurance's critical role in protecting people, assets, and economies is evolving faster than ever in the face of climate disruptions, regulatory pressures, demographic shifts, cyber-security threats and digital acceleration. While these forces present significant challenges, they also open the door to new opportunities to re-imagine what resilience means not just for the insurance sector but for society overall. 

10:45
    • Networking
    Expo
11:15
    • Next-level underwriting: Balancing art, science, and strategy
    White Box

    What if the future of underwriting isn’t about balance, but about bold reinvention? This panel dares to challenge the traditional frameworks of underwriting, exploring how emerging technologies, new data sources, and disruptive strategies can unleash entirely new possibilities for managing risk: 

     

    • Can we completely move beyond traditional rating factors and historical data? 

    • How could real-time, dynamic underwriting reshape risk assessment and pricing? 

    • Should underwriters become strategists, innovators, or even risk futurists? 

11:25
    • Frontier Tech
    The DIA Innovation Zone

    Join us for an exciting session where innovative start-up Insurtech pitch their groundbreaking ideas and solutions to an audience of investors, insurers, and innovators. This is a unique opportunity to explore cutting-edge advancements in the Insurtech space and gain valuable perspectives from both entrepreneurs and industry leaders. 

     

    11:25    Sprout.ai

    11:35    Beakwise

    11:45    DriveX

    11:55    Trust NXT

    12:05    Xaver

    12:15    Perfect Doc

    12:25 Sonant AI

     

11:45
    • Next-level underwriting: Balancing art, science, and strategy
    White Box

    Join us for the presentation Transforming Underwriting: Embracing Technology for a New Era where EY leader, Chris Payne will discuss the evolving underwriting landscape in the insurance industry. We'll address key challenges like talent shortages and inefficiencies, highlighting how technology can provide solutions. Discover the importance of centralized platforms and data-driven decision-making, along with best practices from successful tech transformations. Learn how embracing innovation can attract talent and revolutionize underwriting for a sustainable future.

12:05
    • Distribution Disruption
    White Box

    How to exploit the opportunities created by the convergence of industries and their data sets, to launch profitable new motor insurance products.

     

12:25
    • Frontier tech & innovation: Pioneering the future
    White Box

    An in-depth assessment of digitalization across 93 insurance companies in 16 EMEA countries, evaluating functionality and user experience to determine digital maturity.

12:45
    • Networking
    Roundtables & Meetups

    After a long period of relatively stable prices, the insurance sector has been hit hard by surprisingly persistent inflation. And the prospect is that this trend is unlikely to subside in the short term. On top of claim inflation, we have seen an increase in natural catastrophes which of course impact the reinsurance costs of insurers, further loading pricing. The goal of this roundtable is to discuss this topic in the context of an insurers pricing cycle. Historically insurers have struggles with outdated core systems and distribution channels that respond slowly to changes in pricing. These two factors combined are causing a significant drag on underwriting performance. The goal is to identify clear and actionable steps that insurers can take to significantly reduce their lead time to price update. To not only catch up and price market consistently but also get ahead of the curve and make pricing a competitive advantage.

    Limited capacity - apply to join here:  info.itceurope.com/l/339301/2025-04-17/2t27ft?utm_medium=email&utm_source=Pardot&utm_campaign=ITCEU25_Conversion_rountables

    • Networking
    Expo
14:00
    • Risk, resilience and regulation: Navigating the new normal
    White Box

    As major economies and global corporations scale back climate commitments, market-led solutions are more critical than ever. This session explores how innovative insurance models can directly accelerate decarbonisation—by reducing the cost of climate risk and delivering payouts in carbon removals instead of cash. 

    In this session we’ll discuss how rethinking risk management can transform insurance from a passive safety net into an active driver of net zero progress, even as global momentum stalls. 

14:20
    • Risk, resilience and regulation: Navigating the new normal
    White Box

    Innovation in insurance is accelerating—from AI and automation to entirely new business models. But navigating the regulatory minefield that comes with it? That’s where things get complicated.

    In this fireside chat, Andres Lehtmets, a leader at the intersection of fintech, insurtech, and compliance, shares his frontline insights on how to build and scale innovative insurance products without falling foul of regulation.

    We’ll explore what it really takes to work with (not against) regulators, how to design compliance into your product from day one, and why the future of insurance depends on building smarter bridges between bold ideas and the rules that govern them.