Speaker Interviews

From disrupting insurance norms to building INZMO without industry roots, this interview explores how Meeri is redefining risk through embedded, frictionless solutions. Blending inspiration from consumer technology and storytelling, shares lessons on innovation, leadership focus, and why bold, outsider thinking is essential to transforming this overlooked industries.

 

As Chief Underwriting Officer at Zurich, Grace Flowers has built a global career by embracing unconventional opportunities. In this interview, she shares pivotal moments, challenges perceptions of insurance, and highlights its societal value. She also offers practical advice on innovation, personal connection, and the importance of trusting instincts in a rapidly evolving industry.

 

As CEO of ERGO Travel Insurance, María Martínez Campo brings a global, human-centered lens to an industry on the brink of transformation. In this interview, she explores innovation in travel insurance, the power of trust in leadership, and how stepping beyond comfort zones has shaped her approach to growth and decision-making.

 

Daniella de Lint has built her career at the intersection of technical expertise and human-centred leadership. From her early role as a senior marine claims handler to positions as CCO and executive coach, she brings a clear and ambitious vision to the claims world, one where AI strengthens expert teams and genuine listening drives meaningful transformation. 

Reid Stanway has spent more than a decade at the forefront of insurance digitalisation. He has helped scale platforms such as Whitespace and led Digital Follow Solutions at Ki, Lloyd’s first fully algorithmic syndicate. With earlier experience at Verisk and Marsh, he combines technical vision with the patience needed to drive meaningful change across the market.

 

What does meaningful AI transformation in insurance actually look like?
Not the flashy headlines. Not the viral social posts. The quiet, behind-the-scenes work that changes people's career trajectories and the industry along with them. Caroline Hands, Head of Business Transformation and AI at ERGO, has a refreshingly grounded take on it all.