AI is no longer the future of insurance pricing—it’s fast becoming the standard. In this session, our speakers explored how leading commercial and specialty insurers are moving beyond experimentation and embedding AI into everyday underwriting and pricing decisions. Drawing on fresh insights from hyperexponential’s State of Pricing report, they shared how underwriters and actuaries are rethinking the entire submission-to-decision journey, where AI is driving real value, and what sets apart the insurers turning best practice into business-as-usual.

Speakers:

Grace Flowers, Chief Underwriting Officer, Zurich Spain

Fredrik Thuring, Head of Operational Analytics, Trygg-Hansa

Sabine VanderLinden, Co-Founder, CEO & Venture-Client Partner, Alchemy Crew Ventures

Moderator: Tom Chamberlain, Chief Customer Officer, Hyperexponential 

Panelists Manjit Rana, Executive VP- UK, EMEA & APAC at Clearspeed, Peter Wanda, Chief Data & Analytics Officer, Head AI at Zurich Insurance, and moderator Sabine VanderLinden, Co-Founder and CEO of Alchemy Crew Ventures discussed the most burning questions surrounding claims in the insurance industry, such as:

- What are the expectations of the new generation of insurance customers?
- What opportunities will grow for human claims handlers in the new digital age?
- What are the pitfalls of simply "going digital"?

 

 

Panellists Zulf Raja,  UK Head of Insurance from Dun & Bradstreet, Sara de la Torre, UK Head of Financial Services & Insurance from Dun & Bradstreet, Adias Gerbaud, Chief Underwriting Officer from AXA XL and Eric Schuh, Chief Operating Officer & Chief Financial Officer from Alpine Re discussed how data can enable commercial insurers to achieve a single source of truth across the insurance value chain – from driving growth, and improving underwriting decisions, to reducing losses and mitigating service provider risk. In this webinar, they covered:

• How to utilise data to better make decisions on mitigating risk and driving growth
• How to improve operational efficiency and become more resilient - from insuring SMEs to huge corporations
• What role does AI-powered data play in enhancing decision making
• How to integrate internal and external data sources and achieve a unified view of customers across the policyholder lifecycle