Panelists Manjit Rana, Executive VP- UK, EMEA & APAC at Clearspeed, Peter Wanda, Chief Data & Analytics Officer, Head AI at Zurich Insurance, and moderator Sabine VanderLinden, Co-Founder and CEO of Alchemy Crew Ventures discussed the most burning questions surrounding claims in the insurance industry, such as:

- What are the expectations of the new generation of insurance customers?
- What opportunities will grow for human claims handlers in the new digital age?
- What are the pitfalls of simply "going digital"?

Panellists Zulf Raja,  UK Head of Insurance from Dun & Bradstreet, Sara de la Torre, UK Head of Financial Services & Insurance from Dun & Bradstreet, Adias Gerbaud, Chief Underwriting Officer from AXA XL and Eric Schuh, Chief Operating Officer & Chief Financial Officer from Alpine Re discussed how data can enable commercial insurers to achieve a single source of truth across the insurance value chain – from driving growth, and improving underwriting decisions, to reducing losses and mitigating service provider risk. In this webinar, they covered:

• How to utilise data to better make decisions on mitigating risk and driving growth
• How to improve operational efficiency and become more resilient - from insuring SMEs to huge corporations
• What role does AI-powered data play in enhancing decision making
• How to integrate internal and external data sources and achieve a unified view of customers across the policyholder lifecycle