Panelists Manjit Rana, Executive VP- UK, EMEA & APAC at Clearspeed, Peter Wanda, Chief Data & Analytics Officer, Head AI at Zurich Insurance, and moderator Sabine VanderLinden, Co-Founder and CEO of Alchemy Crew Ventures discussed the most burning questions surrounding claims in the insurance industry, such as:

- What are the expectations of the new generation of insurance customers?
- What opportunities will grow for human claims handlers in the new digital age?
- What are the pitfalls of simply "going digital"?